Privacy Policy

We respect your right to privacy.

Privacy Policy

Stockton Students take the protection and security of your personal information very seriously and this policy sets out our responsibilities under The General Data Protection Regulation (‘GDPR’) and other applicable laws in England and Wales relating to the processing and security of personal information.

This policy explains to you how Stockton Students uses and secures your personal information whilst you are using the our website or when you enter into a contract with Stockton Students to provide services to your organisation.

Stockton Students registered head office is located at the following address :

Stockton Students,
Regal House
37 Church Street
L39 3AG

If you have any questions about how your personal information is used by Stockton Students, or 03301 359 065.

We review our Privacy Policy on an annual basis, sooner if changes to regulation require or Stockton Student changes the way it processes personal information.

Why Do We Collect Personal Information?

Stockton Students process personal information for its own legitimate business purposes, which include the following:

  • Where the processing enables Stockton Students to enhance, modify, personalise or otherwise improve our products, services and communications for the benefit of our customers.
  • To better understand how individuals interact with our websites.
  • To enhance the security of our network and information systems.
  • To determine the effectiveness of our promotional campaigns.
  • To provide further information where requested by our customers on social media platforms

Cookies and Google Analytics

We use cookies on our website to inform Google Analytics and to collect data.

When visiting our site, a first party cookie will be placed on your browser to collect data and track information on your visit to our website.

You can read more about our cookies here

You can read more on how Google uses your data by following this link:

We do not sell or share any of your data with anyone outside of our group.

You can disable your cookies or javascript at any time.

What Personal Information Do Stockton Students Collect?

We may collect the following information:

  • Name
  • Contact information, including email address, telephone number and postal address
  • Your property requirements
  • IP address

Browsing Our Website:

When you browse our website we will collect the Internet Protocol (IP) address of the PC you are using, this data is anonymous and we cannot identify you at this point. We collect this data so that we can identify where customers are dropping out of the website and to identify areas of improvement to make the experience more engaging for our customers.

We use Cookies on our website so please see the Cookies section for more information.

Requesting Further Information From Us:

Where you request further information from us by completing a form on our websites in relation to our products and services, your details will be added to our marketing database to receive marketing from Stockton Students relevant to the products and services you have an interest in.

What We Do With The Information We Gather:

  • Maintain internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new properties, special offers or other information which we think you may find interesting using the email address provided by you.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.

We may share your information with third parties, including, but not limited to:

  • Business partners, suppliers and sub-contractors, in relation to any contract we enter into with them or with you
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site and services.

Please be assured we do not sell your personal information to third party companies for marketing purposes.

Security of your personal information

How long do we retain your personal information for and why?

Where we have collected your personal information for marketing purposes we will retain your personal information for as long as you remain subscribed to our mailing lists or until the time when you inform us that you no longer wish to receive marketing from us.

For account management purposes, we will retain the personal information for as long as we have the relationship with your organisation.

If Stockton Students no longer has a relationship with your organisation then we will only keep the relevant information such as invoices for audit purposes 6 years after the relationship with Stockton Students has ended.

Once Stockton Students are informed, you are no longer the contact we need to liaise with, or your leave your organisation, we will remove your details from our system.

Tracey Cavinder
Tracey Cavinder
I've given 5 stars because they've earnt it. My sons flat is in the city centre. It's very modern, clean, extremely well maintained and whenever there's an issue it's sorted out quickly and effectively. Broken door handle? Man there to mend it within an hour or so. Tv aerial not working? Man there to fix it same day. They're excellent landlords and I can also confirm that they're decent people that go above and beyond because I had incorrectly bought a TV licence for my son (better safe than sorry right.) Except there's only one tv in the flat. It comes as part of the accommodation and stockton students have the tv licence for that. so i dont need a seperate tv licence for my son as he doesnt have a tv in his room. My son and I spent 10 weeks trying to get a refund off the TV licence people. It was a horrible process and we went round in circles. In desperation I went to Stockton Students for help and Luis got involved. He quickly managed to give the tv licence people the info they wanted and l got my refund back within a week. Stockton students and Luis didn't need to help me. I mean i'm nothing to do with them. I'm just a mum of a kid thats renting from them. It was 100% my mistake. But Luis helped me anyway. And that is the people behind the company. Decent humans and excellent landlords. What more could you ask for?
Danielle Rowland
Danielle Rowland
I moved in to a Studio with Stockton Students in September and I love it! The staff are so helpful and the rooms are really modern! Couldnt recommend staying with Stockton Students enough!
Will Smith
Will Smith
Amazing student accommodation! Super modern, fantastic gym, safe and super landlords. Would highly recommend for all students.
William Smith
William Smith
Amazing student accommodation, super helpful staff and beautiful modern rooms. Location is also a win win super close to everything as well as having it’s very own gym! Highly recommend.
megan langton
megan langton
Really nice accomodation for decent price, no issues with appliances in house, great communication between teants and landlords.
Kelsey Rimmington
Kelsey Rimmington
Beautiful flat at the Regal, very modern, Stockton are very friendly and will help you when u need it
Katie X
Katie X
Friendly staff and really nice accommodation.
Chloe May
Chloe May
Living in a stockton students property for second year, no complaints, amazing facilities, would 100% recommend.
Amy Moffatt
Amy Moffatt
Great student accommodation and very friendly and accommodating staff who are quick to answer any questions/queries! Would recommend!

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